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WellSpan Health
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Job Location: Gettysburg, PA
Job Type: Part-Time
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Physician Office Assistant - WellSpan Orthopedics Gettysburg - PT
Tracking Code 28085
Job Description
General Summary:
Under the general supervision of the Practice Manager, performs a variety of clerical office duties related to telephone management, receiving patients, insurance/billing, electronic record management, scheduling and administrative support as necessary. Ensures that the patient visit is a well-coordinated and friendly experience.
Duties and Responsibilities:
The following are essential job accountabilities:
1 Answers telephones, routes callers, takes messages and provides routine information to callers.
2 Greets and registers patients in accordance with established policies and procedures.
3 Schedules patient appointments within established parameters.
4 Performs various duties for effective check-in and check-out of patients.
5 Prepares schedules and encounter forms for daily visits.
6 Handles walk in patients in the appropriate manner.
7 Ensures that Race, Ethnicity and Language is documented as appropriate.
8 Processes patient charge, performs charge entry, collects copays, deductibles and account balances, monitors, TES and registration edits.
9 Performs various tasks related to end of day batch control, cash drawer etc..
10 Enters and/or retrieves data from established computer files using knowledge of various computer software applications (e.g., SIIS, Promise , Flowcast, MPV, Cerner Message Center, patient portal, eCare, touchworks scan, LMS, outlook).
11 Schedules appointments for patients with other provider offices and/or facilities including correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient information.
12 Processes requests for patient information according to policies and procedures, including record copy service and form tracking.
13 Researches billing questions and problems for patients with centralized billing service.
14 Types various notes, letters, memos and reports, as needed. Proofs materials for errors.
15 Complies with all HIPPA rules and regulations.
16 Communicates required information via eCare to the insurance specialty center to schedule patient appointments and tests, ensuring that appropriate referrals and authorizations are obtained, if applicable.
Department Description:
WellSpan Medical Group is a large multi-specialty group; servicing patients across south central Pennsylvania and northern Maryland.
Please click here to learn more about WellSpan Medical Group or here to learn more about this practice.
Employment Requirements:
WellSpan expects that each and every employee will provide the highest quality care in a respectful and dignified manner. To that end we endorse policies and practices that support high quality care, respect for others and personal health and safety. Listed below are three important standards to which all employees are expected to adhere:
- Refrain from using any tobacco product on or in direct view of any WellSpan owned or leased property, within any WellSpan vehicle or while accompanying another WellSpan employee or guest in their own or another vehicle.
- Manage your use of personal fragrances (including cigarette or cigar smoke); avoiding scented body products or odors on your person that many cause irritation or allergic reactions in others.
- Obtain an annual flu vaccination or possess an approved medical or religious exemption.
About WellSpan:
WellSpan Health is a not-for-profit, community based health care system serving more than 650,000 people in south central Pennsylvania and northern Maryland. York Hospital, a 570+ bed, Level 1 Trauma Center, Magnet designated community teaching hospital, and Gettysburg Hospital, a 76-bed acute-care facility, are the cornerstones of the health system. In April 2012, WellSpan Health opened the WellSpan Surgery and Rehabilitation Hospital a 73-bed state-of-the art hospital, to care for patients recovering from strokes, traumas, chronic disease complications and orthopedic injuries. The organization has received significant, national recognition, including being named a "Top 100 Integrated Health Network" by Verispan, being one of the "Top 25 Connected Healthcare Facilities" by Health Imaging and IT. WellSpan Health is an integrated health system with more than 60 care sites, more than 8,700 employees and seven residency programs.
The Community:
WellSpan Health facilities are located in York and Adams counties, which offer an ideal living environment to match the quality of work-life balance youre seeking. Both communities offer abundant outdoor and cultural activities, including restaurants, theatre, golf courses, hiking trails, water sports and historic tours. The communities are a short drive from several, large metropolitan areas including the Baltimore/DC metro area and Philadelphia.
Required Skills - Strong verbal and written communication skills
- Strong computer skills (Proficient in Microsoft applications)
- Medical Terminology
- Customer Service
- Knowledge of medical office operations to include reception, billing and insurance and general office skills
Required Experience - Professional Medical, Administrative or Business School or 12 or more months of medical office experience
Job Location Gettysburg, Pennsylvania, United States
Position Type Part-Time
Schedule: Days
Additional Scheduling Info: Flexible hours between 8a-5p M-F
Additional Requirements: N/A
WellSpan Health
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