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Job Profile

Big Fish Recruiters

Retail Store Manager

Job Location: GA, NC, SC, OH, AR, WI, WY, TX, WV, TN, USA

Job Description:
Responsibilities include but are not limited to driving productivity to ensure each Wireless Consultant meets/exceeds all sales objectives; effectively coaching, training and recruiting of staff through the performance management process; effectively handling escalated customer service issues; and managing financial control through inventory and adjustment procedures; opening / closing of store; scheduling of staff; performing floor observations of the sales and service processes; and performing back office duties including exception reporting, inventory and repair and other administrative tasks.

Minimum Requirements:
The ability to manage and maintain an organized and productive retail store. Good leadership, management, coaching and motivation skills, training and teaching skills, mathematical and inventory skills, excellent oral, written and interpersonal communication skills, and superior customer service skills are required. Flexibility with work hours and changing job demands is required.

Education:
High school diploma or equivalent. College degree preferred with an emphasis in Sales or Marketing.

Experience:
3-5 years of sales experience and 0-1 year supervisory experience.

Desired Qualifications:
Strong leadership and motivational skills with the ability to drive productivity and foster a customer service oriented team environment. Highly developed written and oral communication skills. Outstanding time management and organizational skills.



Big Fish Recruiters

 
 
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