Job Location: Pittsburg, Kansas Job Type: Full-Time Department:
MCMC HEALTH INFORMATION MGMT Shift:
8 Hour Day Shift Hours:
Hours: 40 FTE: 1
Position Overview:
Responsible and accountable for providing timely and accurate distribution of health information including making copies of need reports and placing in physician mail boxes or faxing. Phone calls will be answered within 3 rings. Follow-up will be done immediately for all stat requests and by the end of the workday for other requests unless reports are not available because of incompleteness. Outpatient processing will be kept up daily and follow-up regarding missing reports will be done not less than twice a week. Data Tech personnel are responsible and accountable for helping provide trouble shooting for computer problems in HIM dept. This includes but is not limited to balancing statistics at the end of the month closing month end locating/combining files and duplicate medical records. Monitors abstracting functions to make sure data is correct. Assists Director in department quality assurance functions. Is responsible for all birth certificate reports to the State.
MAJOR RESPONSIBILITIES JOB DUTIES AND PROJECTS:
GENERAL RESPONSIBILITIES:
1. Able to prioritize workload information requests and process rapidly and accurately.
2. Answers the phone in a friendly professional manner. Takes and relays messages comply with requests according to established policies and procedures.
3. Keeps loose reports filed in strict alphabetical order in clear view so all staff can locate.
4. Assists customers who need records and accurately locates and copies records for customer.
5. Able to accurately and timely follow-up on problem charts to satisfactory conclusion. Follow-up on charts is done not less than twice a week.
6. Accurately faxes correct information to customers making sure to do follow-up phone calls to make sure the fax arrived to the office.
7. Able to locate records without asking others for help except in extreme situations.
8. Accurately charts typed dictated reports in patient charts on each unit. Delivers old records to the floors of current inpatients. Pulls old records for next day surgery list.
9. Accurately types birth certificates.
10. Recognizes departmental customers i.e. patient physicians co-workers other hospital departments outside agencies.
COMPUTER USE:
11. Understands and has the ability to use all aspects of computer needed for completion of job duties including MR CH AR dictation and transcription.
12. Uses the computer to help located and follow the history of reports and tests in a timely accurate manner.
13. Identifies patients receiving more than one medical record number.
MICROFILM USE:
14. Knows how to use and maintain microfilm reader/printer.
15. Able to locate patient's old records on all microfilm media including use of old reels fiche current reels and DVDs.
16. Understand how old patient records are microfilmed where they are stored and what order they are stored in.
17. Able to print needed reports from microfilm reader/printer.
WORK ENVIRONMENT:
18. Unfiled medical records are to be kept in clear view allowing co-workers to locate any needed information.
COMMUNICATION:
19. Keeps department Director informed of workload and progress being made or any situation that arises regarding computer problems.
20. Takes and gives clear understandable messages.
21. Able to "pull out" information from requesting parties in order to clarify what exact information is needed (i.e. ask the requester more detailed questions such as service dates inpatient or outpatient what are you needing the reports for etc. before ending conversation with requester.)
OFFICE CLERK RECEPTIONIST:
22. Voice mail is to be used only when necessary. Phone will be answered by 2nd but no later than 3rd ring.
23. Phone messages will be taken off and listened to as soon as they are on the system.
24. On a busy day phone messages will be retrieved every hour. All phone calls are documented clearly in the logbook in chronological order with time and date of follow-up completion.
25. Logbooks are kept a minimum of three (3) months for reference and verification.
OUTPATIENT ANALYST/ABTRACT:
26. Current days records will be processed and follow-up completed by end of shift.
27. QA is to be completed on all records.
28. Incomplete records will have followed up done within two days unless you know it is a send out lab or path that won't be back within 2 or 3 days.
29. Timely processing keeps the hospital AR down. Know the goals.
DATA TECH AID:
30. Has the ability to think logically through a problem and arrive at the correct conclusion.
31. Works HIM "LEGS" to keep volume of unbilled records to a minimum.
32. Works "Medical Necessity Report" to keep unbilled records to a minimum.
33. Makes sure Birth Certificates are certified and mailed to Topeka within 5 days of baby's birth.
34. Runs state report on monthly birth log and mails to Topeka by 5th of each month.
35. Makes sure all certificates and reports are accurate.
36. Keeps logs in up-to-date accurate order.
37. Assists Director in producing special report requests.
38. Works high dollar accounts to keep AR down.
RELEASE OF INFORMATION:
39. Checks to make sure
Education Requirements:
High school education or equivalent.
Experience Requirements:
Must be detail oriented process rapidly and have outstanding organizational skills. Prefer past hospital physician office or insurance experience.
