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Job Profile

Top Echelon Network

Field Service Engineer

Job Location: Newark, DE

Salary: 45000 - 70000

Primary responsibilities include complete support of process instruments products, field repairs and assisting all associated departments. Primary responsibilities include complete support of process instruments products, field repairs and assisting all associated departments. Assure complete customer satisfaction and department profitability, including making travel arrangements for local and international field service visits. Willing to travel 75. Telephone support in the areas of quoting instrument retrofits complete with instructions, quote repair cost to customers and provide customer calibration/troubleshooting assistance. Process spare parts orders and construction of service test fixtures. Provide customer product training and perform other duties as required. Must be capable of troubleshooting analog, digital, and microprocessor electronics and vacuum systems. Must be familiar with the use of required test equipment including DVM, oscilloscope, soldering iron and associated wiring/mechanical tools. A.S. degree in electronics, equivalent military training, or prior work experience with a solid understanding of electronics (with a minimum high school education or equivalent certificate). Must be capable of handling tools and material as heavy as 75 pounds. Must be capable of performing job duties outdoors requiring exposure to weather conditions. Must be available and capable to travel by air, land and sea using commercial means of transportation. Required climbing heights of 250 feet. The job has restrictions regarding facial hair for safety reasons. Due to participation with third party health and safety organizations, all service colleagues are required to register with partnering organizations to facilitate servicing their customers.

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