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Keywords (e.g. nurse, sales) Category State City Radius
Job Location: Columbia, MD


  • Provide system installation support including; packaging breakout and installation of equipment; create installation drawings/instructions, cable management (to include fiber, coaxial, and twisted pair); initial OS and application software installation; generate as-built documents; initial system configuration and equipment checkout for proper operation including system implementation and troubleshooting support as it relates to the Keysight GSM, UMTS, and LTE network monitoring system elements.
  • Provide ongoing support of installed base of systems; remote and on-site troubleshooting, software and hardware updates; including 24/7 remote telephone support as needed
  • Provide solution design recommendations. Ensure software packages and as-built documents are current.
  • Duties also include: network planning, lab testing, lab support and troubleshooting and system administration support as related to Keysight systems deployed in the field or in customer lab facilities.
  • Planning and coordinating large and small scale network projects within a multi-vendor infrastructure environment in voice and data telecommunication networks.
  • Provide multi-level on-site customer training as it pertains to survey, planning, and installing system functionality and system operation.
  • Provide labor reporting, inventory management, indirectly manage other system engineers assigned to the program
  • As availability permits, support sales personnel in pre-sales activities for new business opportunities.

Job Qualifications

  • Must have active (or recent) security clearance
  • 8+ years relevant experience required
  • Experience with hands-on rack and stack, installation, commissioning, and maintenance of telco grade servers and systems
  • Experience creating install guides and as-built documentation
  • Linux system and network administration experience
  • Experience with firewall and vpn configuration
  • Experience with scripting languages and programming a plus; python, perl, shell, vi
  • Strong knowledge of networking protocols such as TCP/IP, NAT, routing, and switching
  • Working knowledge of GSM, UMTS, and LTE mobile network architectures and protocols
  • Networking and security certifications a plus
  • Strong customer service and interpersonal skills; excellent written and verbal communication skills
  • Program management experience a plus
  • Bachelor's degree or equivalent education and experience
  • Active US Security Clearance (Top Secret with SCI. Active or recent.)
  • Position will be located in Columbia, Maryland.

How To Apply:
You will be directed to another website for application instructions.
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