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Job Profile
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Top Echelon Network
Director of Professional Services
Job Location: Phoenix, AZ
Experience: 5-10 years of experience
Basic Function: The Director, Professional Services is responsible for the recruiting, management and career development of production consulting staff, for ensuring quality services delivery in all consulting engagements, and for revenue growth of new services and license business opportunities in the assigned region.
Job Duties (include but not limited to):
Meet professional services revenue and profit quotas while managing regional PL
Provide support, both tactical and strategic, in achieving district product sales quota
Manages Production resources
Promotes production and presales best practices and knowledge sharing
Responsible for recruiting and growth of the consulting organization at the regional level
Responsible for staff/account management, prioritization and forecasting
Coordination with regional sales management and consulting management
Develops and maintains relationships with channel partners
Supports and implements regional and corporate initiatives
Develop and maintain world-class consulting processes and personnel
Provide delivery management to ensure customer satisfaction
Interact with Production Consultants, Directors, Sales Staff Management, Technology, Product Management, Technical Services
Requirements of the position:
Technical education (BS, MS) preferred
5-10 years of consulting and consulting management experience at the Region/ District level
3-5 years experience managing all aspects of a services business including PL management experience
Prior experience in systems integration consulting or software/ hardware vendor services
Demonstrated ability to grow and manage the technical personnel and processes associated with enterprise software sales
Ability to excel in a team environment
Demonstrated creative problem solving ability
Effective oral, presentation, and written communication skills
Demonstrated ability to effectively recruit, develop and retain project-based employees
Demonstrated ability to develop, deploy and maintain career development and project delivery programs
Understanding of core Business Intelligence/ Datawarehousing technology: RDBMS, Web- Client/ Server, OLAP
Click Here to Apply
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