Back to Home Page
Communities Industries Employers JobSeekers Advertisers PJScout Resources Recruiters About
Keywords (e.g. nurse, sales) Category State City Radius
Import Operations / Customer Service
Pinto Employment Search
Job Location: Bensenville, IL
Freight Forwarder - Bensenville

Our client, a successful and respected leader in the global logistics/cargo transportation
industry, is hiring an Import Operations Coordinator/Customer Service Representative. The team member will process air and ocean import shipments from overseas to the US.

Responsibilities include:
  • Receive and input shipping instructions from importers.
  • Communicate shipping instructions to overseas origin offices.
  • Gather and review necessary documentation for importation.
  • Verify booking details, ETD, ETA, etc.
  • Track cargo and report delays or incidents to consignee.
  • Work with broker to file ISF and expedite Customs clearance.
  • Monitor freight/OBL/Customs release and resolve any issues.
  • Arrange trucking to final destination after release of freight.
  • Respond to customer calls and emails in a timely manner.
  • Maintain records of all rates, quotes and expenses for billing purposes.
  • Work with vendors and colleagues to maintain customer satisfaction.
Required Skills:
  • Experience in a Freight Forwarding/NVOCC operations environment.
  • Knowledge of the import process from order initiation to billing.
  • Strong customer service and problem-solving skills.
  • A sense of priority and urgency to meet deadlines and avoid penalties.
  • Willingness to cross-train and help other departments when needed.
  • Professional and friendly written and verbal communication style.
Company Offers:
  • Salary commensurate with experience.
  • Excellent benefits.
  • Global footprint and expertise in their field.

Chicago Illinois ORD 3PL Logistics Supply Chain Air Ocean Import Operations Transportation Customer Service NVOCC Freight Forwarder

How To Apply:
You will be directed to another website for application instructions.
See all jobs in Bensenville IL
  Share this job
Share |

PJ Scout
Create Free Account

PJ Scout
    Electronic Recruitment since 1988. Copyright 1995-2019 NationJob, Inc. All rights reserved.
JobboardFinder - Search the best job board worldwide