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Customer Service Representative
Talent Source
 
Job Location: Elkhart, IN
Do you have a passion for excellence? Can you wear multiple hats and strive for organization while thriving in the unknown adventures of a start-up company? This ground floor opportunity will give you a chance to get in the game early with a company that has plans to grow exponentially in the next 3-5 years! We’re looking for someone with outstanding experience in fast paced, high volume call center environment. In this role you will ...
  • Manage and prioritize multiple concerns simultaneously.
  • Provide appropriate and correct information to incoming customer order status and product knowledge requests.
  • A positive attitude and be a team player.
  • Ability to learn quickly and move on from both success and failure.
  • Process customer orders/changes/returns according to established department policies and procedures.
  • Resolve disputed credit items.
  • Provide timely feedback to company management regarding challenges or customer concerns.
  • Meet and exceed customer’s service expectations.
  • Listen, document, and help resolve conflicts with customers.
  • Document the patterns and queries that may indicate a larger problem with the product or service that needs to be resolved.
Requirements include...
  • High School diploma.
  • Previous customer service experience.
  • Computer experience and aptitude.
  • Previous experience with corporate phone systems.
  • Patience in dealing with confused or irate customers.
  • Problem-solving skills, and the ability to think under pressure.
  • Commitment to continual education about the company, products and services.
  • Must be available to work all holidays except Thanksgiving, Christmas and New Years Day.

Benefits include PTO, Insurance options and 401(k)

Headquartered in North Central Indiana and founded in 2009, TalentSource Staffing is a sole source recruiting firm offering an awesome team of subject matter experts in talent acquisition! We are recruiting generalists and provide professional job placement in a wide range of disciplines and industries, including temporary and perm placement, payroll, and specialty staffing solutions to a wide variety of top notch clients! TalentSource Staffing is committed to establishing a long-term relationship with both their clients and candidates. They achieve their mission of providing superior customer service through customized talent solutions, with an emphasis on quality and continuous improvement. To learn more about TalentSource Staffing please visit us at www.talentsourcestaffing.com!

Talent Source Staffing is an Equal Opportunity Recruiting Firm. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



How To Apply:
You will be directed to another website for application instructions.
 
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