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Job Profile
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Top Echelon Network
CABINET DESIGN / INSIDE SALES SPECIALIST - Bend OR Area
Job Location: Bend, OR
Experience: 5 year(s) of experience
Overview:
Our client is seeking a design and inside sales specialist, responsible for managing kitchen/bath opportunities, selling both product lines, providing kitchen /bath design services as primary function and closet/garage design as secondary focus. This position is also responsible for managing builder accounts and assisting service personnel in the completion of projects.
Responsibilities: Design
Close opportunities and initiate the design process
Gather accurate and complete project information from the customer
Proactive with all contact and follow up
Provide drawings using Cabinetware or 20/20
Present drawings and specifications to customers and prospects
Present final contract, explain and have signed
Process appropriate paperwork and information in CRM
Complete engineering checklist (when available)
Responsibilities: Sales
Meet, greet and assist prospective customers in our showroom
Follow up on opportunities in 24 hours and proactively manage contact activity
Follow up on every permit notification you receive
Manage account, contact, Opportunity and project information in CRM
Manage relationships and cross sell existing customers
Include a closet estimate on every kitchen/bath contract
Follow up on every kitchen/bath and closet/garage opportunity
Estimate the cost of projects and follow up opportunities
Forecast accurately and update forecasts continuously
Ability to prioritize on sales potential
Responsibilities: Service
Schedule installation of projects
Communicate with customer to update project schedule
Proactively help service department address outstanding cases
Assist service department to close open project cases
Required Qualifications:
CKD and CBD certifications a plus
Experience in kitchen/bath and closet/garage industry
Understanding of the kitchen/bath and closet/garage design
Design experience and an understanding of design trends
Outlook, Word and Salesforce (or equivalent)
Design Software: 20/20, Cabinetware or equivalent
Phone system experience
Aptitude to learn new technology
Experience in Inside sales and service
Kitchen/bath and/or closet garage design
Assist homeowners or builders make interior design choices
Work in a professional showroom environment
Provide quality customer follow up and service
Desired Attributes:
Proactive and have a strong work ethic
Build and maintain relationships with customers
Good questioning and listening skills
Develop confidence in customer that you can take care of their needs
Organized and accurate with paperwork and processes
Work with a standardized process and product offering
Creative within a standardized product offering
Anticipate customer needs and exceed their expectations
Click Here to Apply
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