http://www.nationjob.com/ Celebrating 20 years in E-recruitment http://www.nationjob.com/images/NJ_logo.gif http://www.nationjob.com/ Description Position Summary Generate Weekly, Monthly, Quarterly and Yearly call forecasting and workforce requirement by gathering data on contact center statistics, marketing campaigns, saels data and system event by line of business http://www.nationjob.com/job/SNAI10 http://www.nationjob.com/job/SNAI10 Description Position Summary Interact with responsible subsidiary (SEA, STA, SECA) to understand the needs and transform into call center business requirement for an operation team. Product regular performance report and report to Operation http://www.nationjob.com/job/SNAI11 http://www.nationjob.com/job/SNAI11 Description Position Summary Interact with responsible subsidiary (SEA, STA, SECA) to understand the needs and transform into call center business requirement for an operation team. Product regular performance report and report to Oper http://www.nationjob.com/job/SNAI12 http://www.nationjob.com/job/SNAI12 Description Position Summary Interact with CS Center’s SAP management team to report G-CIC errors and issues. Transform operation management’s business request/requirement to technical IT-VOC for CS Center to work on progra http://www.nationjob.com/job/SNAI13 http://www.nationjob.com/job/SNAI13 Description Position Summary Responsible for all aspect of managing G-CIC system (report issue, add or change new function) and analytical reporting for call and SAP system. Also need to manage G-CIC coordinator as well as 2 jr. data analyst. http://www.nationjob.com/job/SNAI14 http://www.nationjob.com/job/SNAI14