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Fidelity Bank
Fidelity Bank



Job Location: Overland Park, KS 66223, USA
Job Type: Part-Time
Job Details


Job Overview: As the face of Fidelity to our customers, youll build relationships by positively representing our products, solutions and legacy of service. Youll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Lets talk.

The candidate for this position will be responsible for:
  • Providing outstanding customer service
  • Referring products that provide a better banking experience for our customers
  • Demonstrating knowledge of Fidelitys products and services
  • Seeking sales opportunities through customer relationships and conversations
  • Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions
  • Approaching, greeting and welcoming customers into the branch
  • Establishing relationships while understanding customers needs by asking appropriate questions and recommending solutions to strengthen customers financial well-being
  • Fostering teamwork across all areas of the Bank
  • Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch
  • Maintaining strict standards of confidentiality and performing duties in a manner that supports Fidelity Banks core values

Requirements for the position include:
  • A high school diploma or equivalent
  • Minimum two years experience with the public/customers
  • Minimum one year of sales experience
  • Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day
  • Strong written, verbal communication skills and cash handling experience

Preferred qualifications for this position include:
  • One year of supervisory experience preferred
  • Previous banking or financial services experiences

EO/AA Employer: Title VII/Protected Veterans/Disability Status

EMPLOYEE BENEFITSWe offer our employees a comprehensive group of employee benefits. These include:


  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term & Long Term Disability Insurance
  • Life Insurance
  • 125 Flex Plan
  • 401K Retirement Savings Plan
  • Free Checking
  • Tuition Reimbursement
  • PTO (Paid Time Off)
  • Concierge Services
  • YMCA Memberships


Fidelity Bank


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


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