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SMART-T Help Desk Technican
Linchpin Solutions
 
Job Location: Aberdeen Proving Ground, MD
Description:

The best candidates will have most of the below qualifications. We are willing to train you if you do not have all of the below skills, but must have a SECRET Security clearance and preference will be given to SMART-T Operators or Maintainers. Help Desk experience and/or former military service as a SATCOM operator or maintainer is a PLUS! Must have active Secret Clearance or higher.

  • Skilled in Satellite Communications (SATCOM) fundamentals, earth station equipment, and associated terrestrial systems.
  • Experienced in the implementation and delivery of DISN services (VoIP, VoSIP, VTC, JWICS, NIPR, SIPR) through SATCOM Gateways.
  • Advanced IP/Networking experience including routers and switches, subnets, routing protocols (OSPF, BGP, RIP), VLANs, ACLs, and multicasting.
  • Expert knowledge of voice over Internet Protocol (VoIP) gateways, call managers, performance enhancing proxies (PEP), and telephony systems.
  • Knowledge of implementing hybrid networks---terrestrial, satellite and fiber.
  • Ability to manage IP over SATCOM networks using MDR/XDR, iDirect, Linkway, LinkStar, or equivalent MF-TDMA hubs.
  • Knowledge of RF theory, characteristics, advantages, and disadvantages associated with the myriad SATCOM bands (L, C, X, Ku, and Ka).
  • Familiarity with the operation and maintenance of tactical and strategic MILSATCOM terminals.
  • Familiarity with the operation and maintenance of MILSATCOM earth terminal equipment (up/down converters, modems, high power amplifiers).
  • Familiarity with the operation and maintenance of MILSATCOM baseband equipment (EBEM, Promina, MIDAS, Convergence routers, IA Tools.).
  • Familiarity with the operation of MILSATCOM encryption devices (KG-250, KG-250x, KIV-7HS, KIV-7M, KG-94, KG-175).
  • Knowledge of information technology and knowledge and experience with commercial and tactical military satellite technology architectures, standards, system, hardware and software.
  • Knowledge and experience in provision and service of IP-based satellite and terrestrial data and video for full-time and occasional use networks.
  • Familiarity with the seven layers of the OSI Model, IPv6, and interest and skill in adapting emerging platforms and new technologies.
  • Knowledge of DoD Communications Security (COMSEC) procedures.
  • Familiarity with DoD trouble ticketing systems (GTMS/Remedy), troubleshooting methodologies, and service desk operations.
  • Proficient in Microsoft Office Suite software and advanced Windows Operating System experience.
  • Firewall management experience.
.Requirements:

-Secret clearance

-SMART-T or tactical terminal experience





PI143363888





 
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